We know that there is no going back to the old work delivery model post pandemic. Businesses have evolved from low to high by adapting to the new alternate work delivery models. The pandemic accelerated the need for remote working and organizations were left with no choice but to adapt to the new normal. As a result, the Business models are shifting in demand.
Covid –19 has accelerated 3 current trends in the way we work that may continue even after the pandemic recedes. The number of virtual meetings has risen, companies shifting workplaces from big cities to small towns and suburbs, thus shift in the work delivery geography and reduced business travel as extensive use of videoconferencing during the pandemic has ushered in a new acceptance of virtual meetings and other aspects of work.
With the acceptance of the new future of work delivery, companies are already planning to shift to flexible workspaces after positive experiences with remote work during the pandemic, a move that will reduce the overall space they need and bring fewer workers into offices each day. A survey of 278 executives by McKinsey in August 2020 found that on average, they planned to reduce office space by 30 percent.
Although some business saw a low during the pandemic times but E- commerce industry has seen been positive sales outcome as it shows a steeping surge in the % of sales during 2020, which has grown 4 to 5 times faster than compared to years before pandemic. In India, as sourced by Mckinsey, e-commerce sales in % grew 2.1X in 2020,4.6X in UK and 1.6X in China. In addition, it has propelled faster adoption of automation and AI, especially in work arenas with high physical proximity.
With the adoption of remote work model proving successful, it is equally true that some work that technically can be done remotely is best done in person. Negotiations, critical business decisions, brainstorming sessions, providing sensitive feedback, and onboarding new employees are examples of activities that may lose some effectiveness when done remotely.
But change being the new constant in today's business world, we must be receptive and adaptive to the changing scenarios to keep businesses up and running. Hence, companies who are rapidly switching to new work delivery models and allowing its employees to be productive from their respective homes, hometowns and remote workplaces are proving to be more productive and successful and are not that effected due to the pandemic crisis.
Remote work is the future of work which is going to stay even post pandemic crisis. This is the new normal and we have adapted to it as humans are the most adaptable creatures to whatever suits their interest.